How long does my order take to ship?

Orders are shipped 2-3 business days after purchase date. Standard shipping estimated delivery typically takes up to 3-7 business days.

Do you offer international shipping?

Yes, Auntie’s Touch provides international shipping.

What is your return policy? 

Hair products that have been opened or used will not qualify for returns.

Damaged Good?

All sales are final. In the event of an order being damaged during the delivery process, Aunties Touch will be happy to send a order replacement free of charge. To receive this replacement. Customers must email a picture of the damaged product(s) along with order number. The same day as delivery. Email is provided on the contact page. Replacement orders are for damages caused by shipping only. If your order contains any hair products, please retrieve your package as soon as possible once delivered. To avoid damage caused by excessive heat or extremely cold weather.